Board Social Media Policy Update

Important Update: Facebook Communications & HOA Inquiries

The Almond Glen Board of Directors would like to clarify how Facebook will be used for community communications moving forward.

Facebook remains a valuable way for neighbors to connect and share information. Community events, announcements, reminders, and other information related to happenings within Almond Glen will continue to be shared with community members who can then post and distribute that information through the community Facebook group.

However, Facebook will no longer be monitored by Board members as an official method of contacting the HOA. Board members will not respond to HOA-related questions, requests, complaints, maintenance concerns, or other matters posted or directed to the Board through Facebook.

Using email as the official point of contact helps ensure that communications are received by the Board, properly documented, tracked, and available for follow-up. It also helps prevent an important question or concern from being missed within a Facebook post or comment thread.

In short: Facebook will continue to be a place for community information and conversation, while email will serve as the official communication channel for matters requiring the attention or response of the Board.

We appreciate everyone’s cooperation as we work to keep HOA communications organized, consistent, and responsive.

Almond Glen Board of Directors
Almond Glen Owners Association