When are my dues due?

Single Family Homes 

Dues are late if not in the office by:

January 1,  April 1,  July 1,  October 1

 

Townhomes

Dues are late if not in the office by:

1st of every month

For info on the latest payment options please contact company at the address listed on the front page of this website.

For info on how to login and check the status of your account please see click this link or copy and paste it to your browser : http://www.almondglenhoa.org/checking-hoa-account/

 

 

I don’t have the time to be a board member… how can I be involved?

Recently we have had people who are new to the neighborhood come to us and ask how they can learn more about where their dues are being spent, how decision are made, what the board does, etc. Most people are interested in what the HOA does, but understandably don’t feel they have the time to commit to a board position or even full time member of a committee. So what advice do we (the board members) have for those who want to be involved but are juggling too much already?

1. HOA decisions are ultimately made by board members.

– You can talk with board members to get your thoughts, ideas and opinions across. All of the board members live in Almond Glen and care about the neighborhood.

– Board meetings are open to all members. We know you can’t make it to every meeting, but the time and place to really influence decisions is at a board meeting when decisions are being made. If you can’t make it to a meeting, send a neighbor with similar views.

2. We have several committees.  In the past we have had several committees:

– Social/Welcome, Pool, Landscaping, Townhomes, Finance, Architectural

– committes are generally given guidelines and a budget to work with and then asked to guide the board. Want to buy pool furniture? Help with the pool committee. Think someone should meet new families and welcome them to the neighborhood? Start up the Social Committee again. Want more input into the repairs and maintenance of the townhomes? Get the Townhome Committee back on track. The committees are a great way to focus on your interests without having to dedicate to a board position. Committees positions are appointed by the board, not elected.

3. Vote at the annual meetings.

– By proxy or in person.. the easiest way to be involved without dedicating too much time is to vote for your board members. If you support someone else’s ideas you should encourage them to run for a board position and then support them with your vote.

Not everyone wants to take on the board member life and we know it. We also know your thoughts and desires are important. The board consists of 5 members who listen to different people throughout the community and bring their individual opinions and experiences together to find answers to problems that don’t always make everyone happy. Committees, active members, even those who speak out against the boards decisions are extremely importaint to helping the board make good decisions.

– Rob Smith

President, Almond Glen Owners Association, INC.

FAQ – WHAT IS AQUATECH’s ROLL (Pool Company)

For those who have lived here since the pool opened in 2008 or 2009, you may recall we had lifeguards. That changed in 2015.

In 2015 the board worked with DHEC to have our pool reclassified so we would not be required to have lifeguards. This was in direct response to complaints about lifeguards not doing anything, lifeguards sleeping, lifeguards not enforcing rules, lifeguards enforcing too many rules, lifeguards being used as babysitters, unwanted breaks, etc.

The 2016 Pool season opened earlier and closed later than in the past thanks to the lack of lifeguards and savings associated with the Aquatech contract. Money from the contact was shifted to cover the installation of the camera system and automatic gate locks. The 3 year plan is to shift money to cover more furniture and other upgrades at the pool.

So the question I hear most often is… what are we paying Aquatech to do?

  1. Keep us compliant with various state regulations
    1. We have a “public pool” and that means we need permits and records for review by state inspectors.
  2. Make repairs, conduct maintenance checks, test chemicals, add chemicals, etc.
  3. Clean the pool
  4. Clean and stock the bathrooms
  5. Provide an attendant during contracted hours
    1. Attendants are contracted to cover the times when the pool committee estimates pool usage is highest.
    2. Attendants straighten and clean the pool deck when members leave messes and don’t put chairs/tables back
    3. Attendants enfonce rules
    4. Attendants may check for pool fobs or verify members are the only people using the pool
    5. Attendants are basic first aid and CPR certified
    6. Attendants are there to assist the members
    7. Put umbrellas away at night and verify restrooms are clean and clear before closing.
    8. Ensure the automatic locks for the gates and doors engage at closing

Attendants are NOT lifeguards. They do not watch the pool like lifeguards.

How do I check my HOA account?

The board of directors would like to remind everyone there is a website available  which allows you to login and check your HOA account 24/7. This information was provided to you when we moved from Hawthorne to AMG and is one of the primary requirements the board had for any new management company interviewed by the board in 2014. The same information is provided to new members once their closing attorneys contact AMG and notify them a new owner has purchased a home in Almond Glen. We were surprised to learn so many people did not know they could login to check their accounts. Letters with information related to logging in and checking accounts are being sent out to all members, but this page will serve as a historical reminder.

READ MORE BELOW OR WATCH THIS VIDEO FOR MORE INFO.
https://youtu.be/7b6zX656TVk

To log in you must visit the Association Management Group (AMG) webpage. A link to the page is conveniently located on the homepage of Almondglenhoa.com.

  • Click the provided link to jump to AMGs webpage. Once you get to AMGs webpage, click the “Homeowner Login” at the top right of the page.
  • After clicking on “Homeowner Login” you will jump to a login page where you can enter your account number and password. If you have lost your login info or believe you never received it, contact Dacy at AMG for help. After you login you will see your name in the area where the “Homeowner Login” was before. If your name is not listed, please notify AMG so updates can be made.
  • From here you can click on the “Account” tab to see your basic account information (see photos below).
  • One of the new tabs available once you click the “account” tab is “account detail”. Click that tab to review your payment history. As you can see in the example below, I have a negative balance of $294.74 (-294.74). This indicates I have overpaid my dues by $294.74. (I do this to create a buffer to protect myself against late fees or future assessments by the HOA).
    A positive balance reflects money you owe the HOA. Depending on when you look at your account, you may or may not be late. Generally speaking, you will only see a positive balance if you are behind on your dues.

Please reach out to a board member or contact AMG if you have any questions about your account. Remember… We are your neighbors, not the enemy. We want to help!

Neighborhood Inspection – April 17, 2017

Need a copy of the CC&Rs, Bylaws or Rules and Regs Book? 

CLICK HERE

 

On April 17, 2017 the neighborhood inspection was completed by AMG.

Q. What is a neighborhood inspection?

A. The CC&Rs (A contract you signed when you bought your home) and the Rules and Regulations (adopted by the HOA board) set forth rules, regulations and policies for which you need to maintain your property. The purpose of these rules, regulations and policies is to maintain a high value neighborhood which benefits the majority of our members.

Q. How does it work?

A. The board directs the management company to drive around the neighborhood and visually inspect the neighborhood for “violations”. The categories generally inspected are: Trash cans (Are they stored out of sight and neatly), Trash (loose items left out in the open, building supplies, etc.), High Grass (Unkempt lawns), Pressure Washing (Does your home need it), Commercial Vehicles (Large box trucks, etc), Trailers, Boats, General Home maintenance issues.

After the inspection the ARC committee is asked to verify the violations. This means someone from the neighborhood follows up on the list presented to us by the management company to ensure the violations exist. We generally wait several days so we can be sure the “violation” wasn’t just a temporary issue which was resolved without any further action needed on the part of the HOA.

If a violation is noted by the management company and the ARC committee, you get a letter from the HOA. If you resolve the issue, nothing further will happen. If the issue is not corrected you will get subsequent letters and then HOA Board may move forward with legal action.

Obviously the goal is to not have to send out letters or involve lawyers, so please try to keep up with your home maintenance and landscaping.